Quality Policy

In order to fulfil its mission and ensure full satisfaction of customers' expectations, iCOM S.p.A. has launched a design and implementation of a company Quality Management System according to the UNI EN ISO 9001 standard and with the following area of application: "Marketing of Bontempi toys, musical instruments and accessories and related after-sales assistance".

The SGQ of i COM S.p.A. is configured as an instrument of control and government to regulate the organizational and technical activities in a systematic and documented way, to achieve the objectives, to meet the applicable requirements, to promote continuous improvement of business processes, manage the risks and identify the opportunities.

QMS Policy